Shipping policy
NORMAL FULFILLMENT PERIODS
We ship Australia-wide to all states and territories, including Norfolk Island. Product delivery is generally made within 7 working days from when the order is placed, with this time frame allowing for instances where Manchester Warehouse is awaiting supplier deliveries, or stock is in short supply. Goods will be sent to the address given by you in your order.
Update to Standard Delivery Fees
Delivery fees are reviewed from time to time and reflect increases in carrier and fuel costs.
Standard Delivery Fees
| Delivery Region | Standard Delivery Fee | Free Shipping Offer |
|---|---|---|
| Metro | $11.95 | Free Shipping on orders over $249 |
| Regional | $19.95 | Free Shipping on orders over $249 |
| Remote | $29.95 | Standard delivery fee applies/No free shipping offered |
Your delivery region is determined by the postcode entered at checkout. Use the table below to check whether your postcode is classified as Metro, Regional or Remote.
Delivery Regions by Postcode
| Zone | Area | Region | Postcode Ranges |
|---|---|---|---|
| N1 | Sydney | Metro | 1000-2263, 2500-2530, 2555-2574, 2740-2786, 2890 |
| V1 | Melbourne | Metro | 3000-3220, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8999 |
| Q1 | Brisbane | Metro | 4000-4224, 4226-4299, 4500-4549, 9000-9299, 9400-9596, 9700-9799 |
| S1 | Adelaide | Metro | 5000-5199, 5800-5999 |
| W1 | Perth | Metro | 6000-6214, 6800-6999 |
| N2 | Other NSW | Regional | 0200-0299, 2264-2484, 2487-2499, 2531-2554, 2575-2639, 2642-2647, 2649-2714, 2716, 2720-2730, 2787-2879, 2881-2889, 2891-2898, 2900-2999 |
| V2 | Other VIC | Regional | 2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3424, 3444-3688, 3691-3749, 3812-3909, 3921-3925, 3945-3971, 3979, 3984-3999 |
| Q2 | Near QLD | Regional | 4300-4449, 4550-4699, 9597-9599, 9880-9919 |
| Q3 | Mid QLD | Regional | 4450-4499, 4700-4805, 9920-9959 |
| S2 | Other SA | Regional | 2880, 5200-5749 |
| T1 | Tasmania | Regional | 7000-7150, 7155-7999 |
| Q4 | North QLD | Remote | 4806-4899 |
| NF | Norfolk Island | Remote | 2899 |
| W2 | Mid WA | Remote | 6215-6699 |
| W3 | North WA | Remote | 6700-6797 |
| NT1 | Northern Territory | Remote | 0800-0999 |
Please note: Fragile products and bulky furniture items may incur specific delivery charges and may not qualify for the standard delivery fees or free-shipping offers shown above. Any applicable delivery charge will be displayed at checkout.
For orders that qualified for free shipping, the relevant region's standard delivery fee will be deducted from any refund where return postage charges apply.
Terms of Shipping:
- The delivery period stated within which you will receive your order is approximate.
- Manchester Warehouse is unable to specify an exact delivery time.
- Manchester Warehouse delivers only within Australia, using Australia Post Receipted Delivery, excluding bulky furniture items which will be sent directly from the manufacturer. When your parcel is collected from Manchester Warehouse by Australia Post, Australia Post will email you tracking advice so that you can follow the delivery of your parcel from our warehouse to your front door. You will need to sign for your goods on delivery unless you specify otherwise during the checkout process. If you are not home at the time of delivery, your goods will be made available at your nearest post office.
- Where a customer gives written authority for the product(s) to be delivered without a signature, any and all included insurance cover will be voided.
International Shipping
Unfortunately, we do not offer international shipping yet. Stay connected with us or watch this space as we grow!
MW Trade Shipping
Shipping costs are calculated based on product type, number of items, and destination. Once a delivery address has been entered at the Checkout the Shipping will be calculated and displayed. Please ensure you are logged in to your trade account to shop trade pricing & get accurate wholesale shipping rates.
Click & Collect
We also offer a free click & collect service via our location in Kogarah, NSW. This service is available for all customers, but cannot be done for certain items, i.e. bulky/furniture items. Click the link to learn more about click & collect.
Learn More
SHOP NOW. PAY LATER. INTEREST FREE.
Shop now and pay later in 4 simple interest free instalments. Just select afterpay as your payment method during checkout.
30 DAY
RETURN POLICY
We know you will love your new purchase, however if for any reason you are not satisfied with an item and need to return it, we are here to help. We offer a full refund within 30 days, or an online store credit within 30 days of order placement.
50+ YEARS
EXPERIENCE
We have over 50 years of experience in the textile and manchester industry, transitioning from manufacturing, to wholesale, and then into retail in 1999.
FAMILY OWNED
AUSTRALIAN BUSINESS
At Manchester Warehouse we work hard so that you can rest easy. We are a family owned and operated business that prides itself on being a true destination both in store and online.