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Here at Manchester Warehouse, we offer a wide range of products and brands. Due to the range of suppliers our dispatch timing may vary. On average, our team take 1-5 days to stock, pick and pack orders, and then delivery times are as according to Australia post, which can be found here: https://auspost.com.au/business/shipping/delivery-speeds-and-coverage

We appreciate your decision to shop with us. However, if for any reason you’re not completely happy, you can return your product to us for a refund or online store credit. We've simplified our returns process, which you can read here: https://www.manchesterwarehouse.com.au/policies/refund-policy

If you've placed an order with us recently, please not it can take up to 10 business days for your order to arrive. If it has been longer than this, and you have received a tracking link email from Australia Post, please check the link to ensure you parcel has not been delayed. If it has been longer than 10 days and you haven't received a tracking link, please reach out to our team if they have not yet contacted you with more information.

We're invested in making our website easy and accessible for all Australians. If you're new to shopping online, we recommending reading our guide to shopping online here: https://www.manchesterwarehouse.com.au/blogs/news/how-to-shop-online-with-us

If you're having trouble shopping online with us, please reach out to our team to advise what has gone wrong so we can fix it. We can also assist you an place an order over the phone if you're having difficulty checking out.

You can contact us by submitting a form here: https://www.manchesterwarehouse.com.au/pages/contact-us or via our online chat. Our customer service team is available Monday - Friday: 9:00am - 4:00pm.

You can also contact us via:

Email: onlineenquiries@manchesterwarehouse.com.au
Phone: 1300 722 941 (Option 1)

We do! We have a team dedicated to wholesale clientele and offer trade pricing across our full range of products. For more information, please view our online trade program here: https://www.manchesterwarehouse.com.au/pages/trade

We strive to process orders quickly, but if you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request. We recommend calling us directly between 9:00 am - 4:00pm, Monday - Friday on 1300 722 941 (Option 1).

We sell long single fitted sheets here: https://www.manchesterwarehouse.com.au/collections/long-single-fitted-sheets and long single full sheets sets (which include a flat sheet, fitted sheets and pillowcase) here: https://www.manchesterwarehouse.com.au/collections/bed-sheets?pf_opt_size=Long+Single

We also offer separately sold pillowcases, and a full range of Australia sheet sizing. 

Please note: if you are looking for long single sheets for the purposes of a split king bed, please read our guide to split king sheets here with all the relevant product information on what we offer: https://www.manchesterwarehouse.com.au/blogs/quilt-covers/split-king-bedding-everything-you-need-to-know

Thread count denotes how many threads per square cm have been used in the construction of the fabric.

Standard quality percale weave or specialist fabrics, like linen - Below 180thc
Percale weave - 180thc to 400thc
Sateen weave - Above 400thc 

Generally, sheets with higher thread count use more material and have a higher dedication to quality construction, and so attract a higher price point.

Lower thread counts like 250thc percales and 400thc Egyptian cotton percales are crisp and cool. Higher thread counts such as 600thc and 1000thc sateens are softer, heavier and more luxurious. We carry a range of thread counts from 250 to 1000.

Pillowtop mattress toppers and underlays are in fact the same thing. They provide a layer of luxurious padding to help relieve pressure points and enhance the quality of your sleep. Our wide range include microfibre and wool, and the fully fitted styles will suit even the deepest of mattresses.

Relax Right 1000GSM Mattress Toppers are filled with pure microfibre and feature a soft cotton japara top fabric. To complete the opulent look, the topper has been trimmed with an elegant satin piping and a gusset edge. The box stitch quilting pattern ensures an even distribution of fill. A superior quality fill has been used, this ensures a high loft and that maximum shape retention is achieved. The 50cm deep wall is just another great feature of this product, as it will fit all mattress depths. Perfect for those with allergies, the topper is ultra-fresh treated which inhibits the growth of bacteria, fungi and dust mites.

Woolstar Ultimate Wool Underlays add an extra layer of comfort to your bed. These fully fitted pure wool reversible underlays feature 3 layers of comfort: a 700gsm superwashed wool pile for you to stay warmer on cold winter nights, 400gsm of superwashed wool in the middle layer for extra softness and relaxation and a soft cotton sateen backing. For the warmer months simply reverse the underlay and sleep on the luxurious soft cotton sateen.

To prolong the life of your topper and avoid regular laundering, always use a mattress protector on top of your mattress topper or underlay.

Hilton Deluxe Breathe Easy 350GSM Quilt features a premium cotton cover with a Bamboo cotton fill, to provide year round sleeping comfort. Bamboo is a hypoallergenic natural fibre, that is antibacterial and odour resistant. Bamboo has a unique ability to wick moisture away from the body, which helps regulate your body temperature to keep you cool and comfortable while you sleep.

Woolstar Ultimate Quilt is filled with 550GSM Australian merino wool. Also available in a Four Seasons (2 in 1 quilt), giving you ultimate flexibility and tailor-made comfort for both winter and summer. It has a 300 thread count cotton sateen cover, 'Ultra Fresh' treated for dust mite protection and allergy sufferers and it's machine washable and Australian made.

Puradown Goosedown Quilts are filled with 80% goosedown and are also available in Four Seasons (2 in 1 quilt). All offer a cassette/box wall construction for 'non movement'. These quilts are warm without the weight and can be best described as soft and luxurious. Extremely durable and can be washed and/or dry cleaned. Goosedown has now become the number one choice for all leading 5-star hotels.

Hilton Deluxe Cool Cotton 350GSM Quilt features a lofty 350GSM cotton filling, housed in a 250 thread count soft cotton cover. This luxury weight quilt with extra loft is ideal for warm climates as cotton breathes naturally. If cared for properly this luxury cotton quilt will provide you with years of sleeping pleasure.

Herington ExcelFibre Gusset Pillows are low allergy. Three styles to choose from - High/Soft, Low/ Firm, Low/Soft. The fibre used for filling is premium grade ExcelFibre which has a great resilience to not going flat. This pillow comes with the added benefit of a 250 thread count cotton cover and is machine washable and Australian Made. 

Bianca Sleep Easy Latex Pillows are constructed from Talalay latex which is durable and breathable. Providing support to correct sleeping posture, they also feature a high quality cotton velour removable cover. 

Therapeutic Memory Foam Pillows offer incredible support for the neck and back. Different styles cater for different sleeping positions and all are available with removable and washable covers. 

Puradown Feather and Down Pillows come in two styles - 80% goosedown, 80% duckdown. The 80% goosedown is also available in a King size pillow. They are considered to be the ultimate luxury in pillows promoting good health and superior comfort. They are Australian made.